"We were very pleased with the service you (Proline Roofing & Gutters) provided and the manner in which you provided it."
Thank-you M. Rushton "I must say the they (Proline Roof & Gutters) were very quick and neat."
Regards, Margaret "Hello Proline Roofing,
We just wanted to thank-you for the wonderful service we received when having our new roof installed. As we were selling our home and had a pending open house scheduled, we greatly appreciated your company taking everything in a short period of time. If your work crew encountered any problems you wouldn't know it by their work performance, they were smooth, clean and so very well organized... It was like they were never even here... except now we have a new roof :) During each step of this process, from receiving our estimate to paying our bill, every person on your team gave us a good feeling of recognition which we extended back to each of them. This renovation was one of the best to do, we will definitely recommend Proline Roofing to all family & friends requiring roofing services." With gratitude, Gina & Mark Keller Dear Sirs,
... I am very impressed with the courtesy and quality of your service. The work was completed on schedule. I appreciate the clean up at the finish. I shall certainly refer your company to others. Sincerely, Donna Olson McDonalds Restaurant - Owner/Operator
Subject : Letter of Recommendation — Proline Roofing To Whom It May Concern: Please accept this letter as my personal and professional recommendation for Proline Roofing. Proline Roofing recently supplied and installed a torch-on roof at my Mount Newton McDonald’s restaurant located in Saanichton, BC. As a business owner, mitigating project costs is paramount; however, feeling confident a project will be completed on-time and to the agreed upon specifications is also critically important. Proline Roofing delivered on both of these issues. Specific Areas of Interest : - Pre-project Communication Mauricio Reyes of Proline Roofing was the only representative of the 4 roofing companies that bid on this project, to take the time to walk the job site with me and to fully inform me of the exact scope of work. All the other roofing companies simply provided quotes and did not follow-up. On-site Foreman The pace of work and job quality was outstanding and I credit this to Proline Roofing’s onsite foreman — Johnny. Johnny ‘cracked the whip’ on the work crew to ensure all project deadlines were met. Communication Throughout Project Mauricio Reyes sent regular email updates regarding the projects status, timelines and weather delays. This action allowed me to be fully aware of how the roofing project was going to affect my customers and business. Project Execution and Pricing Not only did Proline Roofing’ provide a superior product to the other competing bids (eg.180 gram base sheet and 250 gram cap sheet), their bid was the most competitive. Over-all Assessment : Proline Roofing did not win this project based upon price alone. Their upfront professionalism and excellent communication provided me with the confidence that they would deliver upon their promise. As a result of their work on this project, I have recommended Proline Roofing to McDona|d’s Restaurants of Canada as a future service provider. Please feel free to contact me if you would like to view the work Proline Roofing completed at my Mount Newton McDonald’s restaurant. Regards, Grant Reid GSB Enterprises Limited - Director McDonalds Restaurant - Owner/Operator "Dear Sirs,
Just a note to tell you how very pleased we are with the work done by your company (Proline Roofing and Gutters). The installers were most friendly & courteous, and they did a wonderful job." Sincerely, Tove "To Alex Martinez & Mauricio Reyes (of Proline Roofing and Gutters)
On behalf of everyone at the Faculty of Management at Royal Road University, I would like to congratulate for being an Award Winner at the Buisness Excellence Awards held recently in Nanaimo. As one of the judges, I was impressed with the high caliber of all the nominated businesses and individuals. you should feel very proud of your achievement. Again, please accept our heartfelt congratulations and best wishes for your continued success." Sincerely, Pedro Marquez, PhD Dean |
Reviews from: Our Customers!
Thank-you Victoria for all the kind words! We really do appreciate serving our city. Archives
April 2020
|
Location |
Proline Roofing & Gutters
Roofing Victoria BC 1055 Alston St Victoria, BC V9A 3S6 (250) 475-1310 |