Roofing Victoria BC . Installation . Maintenance . Repair
Frequently Asked Questions
How long does the average roof take to complete?
The average residential home takes between 2-3 days and the average commercial roof takes between 4-7 days. Keep in mind that this depends largely on weather conditions, as well as the size and detail of the roof we are looking after. Regardless, our installations are all top quality and crews work very diligently on ensuring a timely installation done according to RCABC and BC building code practices.
Can I install a new roof on top of the old roof?
Whilst this practice used to be very common years ago, it is not something we recommend as it can trap moisture in the system causing years to be taken off the life of your roof. Depending on your scenario it may still be possible, but note that our workmanship warranty would be significantly reduced as we have no control over the quality of the existing installation. Our preferred and best practice involves removing the original completely, and installing brand new materials as per RCABC and BC building codes.
Do you do Commercial Roofing?
Yes, we provide a variety of commercial roofing types as described in our "commercial roofing" section - our ticketed roofers will make sure your project is done right the first time!
Do you offer moss removal or gutter cleaning services?
We do not offer any moss removal or gutter cleaning services at this time. There are lots of companies that specialize in these services and would be happy to assist you!
Are you FULLY Insured and covered by the WCB of BC?
Yes, we ensure all quarterly remittances are submitted in a timely fashion in order to maintain our ongoing active and good standing with the WCB of British Columbia. We take safety very seriously - our safety supervisor moves from site to site to ensure all staff are adhering to the strict rules and regulations set forth by the Board. We also provide training to ensure employees are informed and aware of their responsibilities. Our $2,000,000.00 liability coverage (including fire/heat) is above industry standards and provides additional peace of mind to all of our prospective customers.
Do you have your own waste bin?
We have our very own dump truck that is frequently used on smaller sized projects and allows us to haul away all debris from the site as opposed to having a bin brought in for all or part of the job. Otherwise our local supplier Alpine Disposal brings in an appropriate sized bin to ensure we remove all previous materials in a timely fashion. The bin usually arrives the same day the crew gets started with work, and is promptly removed the day of, or after completion of the project. Please note that we pay by the pound for disposal, so unless you have made a special arrangement as part of your contract, personal items/garbage are/is not permitted to be thrown in the bin during the project.
Do you perform repairs?
Our experienced technicians not only look after complete new installation or re-roof projects, they are also available to tend to most roof repair needs. Especially during the winter time we receive high call volumes for a variety of time sensitive repair needs. We are happy to install a tarp or clear those clogged drains to prevent water ingress and potential interior/structural damage at no charge if you then hire us to perform a re-roof of your home. Every effort is made to be on site either the same or next business day after receiving a call or e-mail for an emergency request. Our estimator will be happy to assist and let you know exactly what is needed. Perhaps you need a skylight, vent or flashing installation or replacement? We'll be happy to look after this for you as well. Of course our other divisions - gutters and brick restoration - also offer timely repair services. Why should I select your firm to do my roof?
We have to continuously striven to be the best contractor in this highly competitive industry. We believe our honest, professional and trained staff are the best in the business, who work very hard to satisfy each and every customer and to maintain the highest possible A+ rating with the local Better Business Bureau. We have specialized crews for every type of job scenario who have gained tremendous trust and recognition through professional workmanship time and time again. We offer highly competitive rates, great products, quality installations, and long lasting peace of mind for your investment. Do you provide free estimates?
Absolutely - our free written estimate package includes not only a highly competitive price, but also a comprehensive breakdown of proposed services, valuable information about our company, products offered, and past jobs that prospective customers can check out to see the finished product. Do you need a roof inspection for home sale or insurance purposes? For a nominal and competitive fee we can line this up as well. Call or e-mail us today to arrange an appointment for your roof, gutter or chimney replacement or repair needs.
Proline Roofing & Gutters Roofing Victoria BC 1055 Alston St Victoria, BC V9A 3S6 (250) 475-1310