(Letter to the Better Business Bureau of Vancouver Island) Dear Sir or Madam: I am very pleased and happy to write these lines in support of, and with thanks to, Mr. M. Reyes and his local firm, Proline Roofing and Gutters Ltd. Last month they reroofed our house and garage, repaired the chimney, and installed new gutters and downspouts. What they did, in effect, was to restore our old 1928 house, referred to by one realtor as "a tear-down', to a very nice looking arts and crafts style bungalow. Needless to write, my wife and I are more than pleased with the result. The work was completed successfully, on time , and as quoted. The workers were very conscientious and most courteous, answering or many enquires very thoroughly and in a kindly manner. We wish Mr. Reyes and Proline Roofing & Gutters Ltd continuing success. Yours sincerely, J.N Hello Kevin (from Proline Roofing and Gutters)
Thank you for your email and also for such quick and efficient work. I love it when a contractor's quote comes in on budget, with no surprises (or) additions. Thank you again for your service. Sincerely, K Breiland 2013 BBB Torch Award Nomination:
Out of 3 quotes, theirs was the best. Out of experience on several roofs, theirs was the fastest done and best quality. Efficient, qualified, courteous, even an existing roof/gutter problem was being fixed for free. That's the extra mile either residential or commercial. The team leaders Kevin, Mauricio, Johnny are my friends now. Another roofing job? defiantly Proline Roofing, no need to ever ask other companies. Falk Reinhold President Christmas Village It was such a pleasure doing business with your esteemed company (Proline Roofing & Gutters). Because of the magnitude of this project which I don't know that much about. I placed my good trust with my good friend Fred Kirbe who confirmed to me that it was a job well done. Thank you for your professional service. Hannah Hi Kevin
Everything's looks good with the roof and gutters. Thanks to Proline for such a good job. Thanks Anita Hi Guys !
The new roof looks great ! Your roofing team was awesome! Truly a quality job !!! Barry BBB Torch Awards 2013
Thank you very much for an excellent job. We were very pleased with the efficiancy, knowledge and workmanship of Mauricio. We will certainly use this company (Proline Roofing) again and advise all our friends and relations. Cliff and Dilys BBB Torch Awards nomination:
I highly recommend Proline Roofing Ltd. I chose Proline as a result of the first meeting with the owner, Mauricio Reyes. He conducted a detailed inspection of the site and proposed two alternatives. I am pleased with my new roof, metal clad fascias amd chimneys, and gutter system. The work crew were the most professional crews I have ever had work at my premises. M. Yap Chung Landmark Investment Group
L A N D M A R K #10-625 Alpha St..Victoria, BC V5S 1B5 Phone: 250-508-5124 To Whom It May Concern: As a repeat customer of Proline Roofing & Gutters, l am writing to wholeheartedly recommend them for any roofing job you may be considering. We have used them for multiple projects and they are now our go-to company for all of our roofing needs. I first had the opportunity to work with Mauricio, Alex and the rest of the Proline team in 2009, when they replaced a leaking tar and gravel roof with an SBS torch-on membrane roof. The pricing, the quality of work and the professionalism of everyone involved in the project was outstanding. The Proline team was fast, clean and cheerfully went out of their way to ensure that their work did not interfere with the business of any of our tenants. We have since used Proline on other buildings in our portfolio for both spot repairs on aging tar and gravel roofs and for whole roof replacement, using both SBS torch-on membrane and TPO membrane systems. On every project they have been responsive, professional and a pleasure to work with, in addition to consistently delivering the best pricing in a competitive bidding process for each project that involved many roofing companies bidding for each project. All of our projects have been buildings with active tenants and in each case the work has been done with as little disruption to the tenants as possible and every site was left spotless after the work was complete. Communication with the Proline team has been a breeze with everyone proving to be extremely responsive. lf this reference seems overly positive, it is only because the pricing, quality of work and service provided by Proline have been deserving of it. l highly recommend Proline Roofing & Gutters for any roofing needs you may have. If you’d like to speak to me personally or to see any of the work Proline has done for us, please don’t hesitate to contact me directly at 250-508-5I24. Sincerely, Dave Arnsdorf , Managing Partner Landmark Investment Group "To whom it may concern,
I am writing to say thank-you to the hard working crew that came to install our new roof... They showed up bright and early Monday morning and immediately set to work. They were quick and efficient and tidied up the driveway and yard every day before going home. The yard was thoroughly cleaned upon completion of the job. Although I hope not to see you for a long time :), I would gladly do business with you again in the future. I will recommend to others. " Sincerely Jamie Quinte |
Reviews from: Our Customers!
Thank-you Victoria for all the kind words! We really do appreciate serving our city. Archives
April 2020
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Location |
Proline Roofing & Gutters
Roofing Victoria BC 1055 Alston St Victoria, BC V9A 3S6 (250) 475-1310 |