The purpose of this letter is to express our appreciation for the excellent re-roofing job accomplished at Strata 753- 730 Sea Terrace in Victoria during June and July 2019. Each roof in this complex of five town homes presented a unique challenge. They arrived promptly and work tirelessly each day. We were impressed by their camaraderie, friendship and good humour as well as their politeness they showed each other as they worked together.
This roof assignment required patience and skill to deal with mistakes made by previous roofers. It is composed of intricate designs especially when replacing the metal flashings. It is no wonder that the task took longer than anticipated to complete. We compliment Proline Roofing and Gutters and it's employees for your excellent workmanship and professionalism.
Gail Wallace and Bob Wallace
Dear Wally Berndt:
The 1310 Gladstone projectand its interiortenant improvements have been completed and passed off to satisfied owners. The contribution your firm made to the completion of this project was essential.
Both the field and office staff worked diligently to ensure that the project was completed on time, on budget, and to the highest standards of quality. We look forward to the next opportunity for Knappett Projects lnc. and Proline Roofing to work together on another successful construction project.
Please extend our appreciation to all your staff.
Knappett Projects lnc
Daniel Behrens, P.Eng
Russell Sheppard, EIT
Zig van Akker
Site Superintend t
Proline Roofing replaced the gutters and downspouts and repaired the fascia boards on my home and I was very happy with the work. The installers kept in contact with me as to their schedule and asked my advice on a couple issues that developed. The work was completed without a hitch and I felt in the loop as to what was happening with the job. A good experience and I would recommend this company to others.
The job is complete and I wanted to compliment your crew (Taylor and Dave) for their professional work and communication… I have worked with many trades people and for once, I felt I was in loop as to what was happening. A good experience.
- A happy Proline customer (originally posted on the BBB website and sent in via e-mail)
I'd like to express my sincere appreciation for the great service rendered to us by you and the rest of the Proline team.
I do wish to pay a special tribute to Taylor and David who went the extra distance to ensure that the job was completed totally to our satisfaction. They were great to work with and we are truly grateful for their co-operative attitude and professional work.
Also Kari, it's great to work with a company where the invoice exactly matches the amount quoted for the job. There's nothing worse than getting an invoice for more than the amount quoted, unless of course there is a compelling reason for that to happen.
In closing, it was great to meet you and to do business with Proline, we certainly would not hesitate to use your services again and/or to recommend them to others. Please extend my thanks to Taylor and David for a job well done...... and now....to pay our bill :-)
Steve and Trish Young
1295 Walnut Street
Their communication efforts throughout were top notch including everyone from the estimator, installers and office staff. I found everyone to be professional, courteous, and clearly serving a company that operates with integrity and good business ethics with the client's best interest at the forefront. I highly recommend them to any prospective client and am appreciative of their excellent service.
Owner, Mayfair Motel
Reviews from: Our Customers!
Thank-you Victoria for all the kind words! We really do appreciate serving our city.